Top Skills for Care Home Managers
Are you looking for ways to develop the skills of your care home managers?
Here at Spectrum Care, each of our board members is a care home owner.
That’s how we know, from our decades of professional experience in this industry, just what it takes to become a great care home manager.
We’ll be sharing our advice in the blog below:
What Are the Responsibilities of a Care Home Manager?
A manager is responsible for the operational and commercial success of their care home.
That’s why it’s essential they are equipped with the expertise to successfully follow the standards and regulations of the Care Quality Commission (CQC).
Throughout their career, you can support your manager with training, webinars and advice to help them maintain their skills in each of these areas.
If you’d be interested in learning more about how Spectrum Care could help with this, take a look at our trusted suppliers list.
Skills For Care Home Managers: Financial Planning
Financial planning is a vital skill for care home managers, as they are directly involved in setting initial budgets, supporting different teams in their budget maintenance, and ensuring the current and future stability of your establishment.
Managers of larger businesses may even oversee a finance team, retaining oversight of all financial processes. This includes the timely payment of bills to ensure the smooth ongoing operation and long-term success of your care home.
Skills For Care Home Managers: Hitting Commercial Targets
Meeting occupancy targets and achieving strong average fees are key goals for your care home manager. To reach these, they’ll need to know the current market, set competitive prices and actively advertise your care home.
To boost revenue, they need to choose a pricing level that covers costs, whilst also attracting new residents. Researching competitors' rates and highlighting what makes your care home stand out is integral to being successful with this.
Meeting occupancy targets requires effective marketing and relationship-building. Managers should keep an eye on trends in the wider market, adjusting their strategy as needed.
Skills For Care Home Managers: HR Management
It’s also essential that your care home manager understands the principles of effective human resource management.
First and foremost, they need to ensure that residents’ needs are sufficiently met through maintaining the appropriate level of staffing at all times.
Managers must work with the different teams within the care home - be that administrative, housekeeping or caregiving staff - to create a harmonious environment in which everyone can do their best work.
Skills for Care Home Managers: Legal Compliance
Having the expertise to follow the standards and regulations of the CQC is critical for any care home manager.
They must stay up-to-date with all relevant laws on the provision of care, so that they can ensure your establishment successfully follows them. This knowledge is vital to keeping the care home environment a safe place for all.
Managers must also appreciate the significance of respecting confidentiality, as they handle personal and sensitive information on a day-to-day basis.
Adhering to these legal requirements not only keeps residents safe, but serves as well to protect the reputation of your care home.
Please contact a member of our team for further information about how Spectrum Care can help you.
Alternatively, why not read our previous blog on cost saving with our care home suppliers?
